Best Safety/Security Brand
Brand: Aico
Supporting Statement
Aico, the European market leader in home life safety, pioneer new technologies and offer high quality Fire and Carbon Monoxide (CO) alarms, developed and manufactured in Ireland. Fully UK-compliant, their extensive range of sensors provides comprehensive home protection, underpinned by a dedicated focus on education, innovation, and service excellence.
Aico delivers wholesaler value through reliability, the demand it generates, and its ability to adapt to an evolving legislative landscape. A trusted partner in the industry, Aico provides wholesalers with a future-proof portfolio that addresses the critical issues of 2026: resident safety, property health, and environmental sustainability.
Innovation: Advancing Safety Standards
Aico’s product development strategy is informed by direct feedback from the electrical trade. The goal is to provide sophisticated safety solutions that remain simple to install and maintain.
The Ei3030 Multi-Sensor: Launched as the flagship product of the 3000 Series, the Ei3030 represents a significant advancement in detection technology. It combines optical smoke, heat, and CO sensors into a single device. For the wholesaler, this product simplifies stock management by offering a “one-stop” solution for BS 5839-6 and CO compliance. Its compatibility with their easi-fit base ensures that installers can upgrade systems quickly and reliably, reinforcing Aico’s reputation for trade-friendly design.
The HomeLINK Connected Home Solution: Aico has moved beyond reactive safety with the HomeLINK Connected Home Solution. By utilising the Ei1000G SmartLINK Gateway, the system collects data from compatible Fire and CO alarms alongside Environmental Sensors. This allows for the remote monitoring of temperature, humidity, and carbon dioxide levels.
Actionable Insights via Case Management: Aico launched the HomeLINK Case Management (HCM) platform. This tool enables property managers to identify and mitigate risks such as damp, mould, and fuel poverty. With nearly 500,000 connected devices live across the UK, Aico is empowering the social housing sector to achieve better asset management through data-driven decision-making. Recent enhancements designed to simplify landlords compliance include the introduction of Case Statuses and the ability to assign a Main Root Cause, to make tracking easier and ensure nothing falls through the cracks.
Operational Excellence and Wholesale Support
Aico understands that a manufacturer’s efficiency directly impacts the wholesaler’s bottom line. The company’s operations are designed to provide maximum reliability and minimum administrative friction.
Manufacturing Quality: All Aico alarms are developed and manufactured in a state-of-the-art facility in Shannon, Ireland. A strict 100% testing policy is in place, where every alarm is tested individually, multiple times during production. This rigorous quality control results in a return rate of just 0.14%. For a wholesaler, this translates to absolute confidence at the trade counter and the near-total elimination of returns and customer complaints.
Logistical Precision: In 2025, Aico’s operations team maintained a 99.93% packing accuracy and a 98.7% picking accuracy. With 90.03% of orders delivered next-day, Aico ensures that wholesalers can satisfy their customers’ urgent requirements without holding excessive inventory.
Dedicated Regional Support: Aico employs a national team of 32 Relationship Managers, providing on-site technical support, assisting with project specifications, and hosting branch trade mornings and training sessions to drive local engagement and sales.
Driving Demand through Education
Aico invest heavily in training to ensure that contractors and specifiers are fully equipped to deliver compliant, high-standard life safety solutions.
Expert Installer Training: Over 2025, Aico delivered FIA-accredited CPD training to over 20,000 electrical contractors. This program ensures that installers are fully compliant with the latest versions of BS 5839-6 and BS 50291. By raising the professional standards of the workforce, Aico ensures that high-quality products are supported by high-quality installations.
Expert Distributor Training: Aico recognises that the person behind the wholesale counter is a vital support for the contractor. 1,941 electrical distributor colleagues received specialised training in 2025, gaining an overview of legislation and grading, alarms and sensor types, and a detailed look into Aico’s full product range, assisting in promoting best practice within the industry.
Industry Collaboration: Aico’s Centre of Excellence facility in Oswestry hosted over 120 professionals for City & Guilds-accredited training in Domestic Fire & CO Alarm Systems throughout 2025.
This commitment to higher-level certification ensures Aico remains the specified brand of choice for large-scale social housing and local authority projects. The recent launch of The Connected Home City & Guilds-accredited course demonstrates Aico’s commitment to adapt to the changing needs of the industry, providing housing professionals an in-depth understanding of new technologies and their importance to recent legislative changes.
Sustainability and Social Responsibility
In 2026, a company’s environmental and social impact is a critical component of its value proposition. Aico demonstrates this commitment through measurable results in Corporate Social Responsibility (CSR) and sustainable practices.
Environmental Benchmarks: Aico achieved an EcoVadis Platinum Rating in 2025, placing the company in the top 1% of businesses globally for sustainability. As a member of the Climate Pledge and a Construct Zero company, Aico offers wholesalers a sustainable supply chain partner – a requirement that is increasingly mandatory for major government and housing tenders.
Aico in the Community: The Aico in the Community initiative is a core part of the company’s identity. In 2025, staff volunteered over 1,450 hours for local causes, and the company supported over 2650 students from local schools and colleges, promoting careers in the electrical industry and provide fire safety awareness to the next generation.
Conclusion
Aico has consistently demonstrated a commitment to the growth and success of the electrical wholesale channel and the industry as a whole. The company does not merely supply products; it provides a comprehensive support network that includes technical expertise, industry-leading training, and a world-class logistical operation.
Over the last 12 months, Aico has:
Trained over 20,000 industry professionals, raising standards and building confidence across the industry.
Advanced the Smart Home sector with over 114,200 live Gateway systems improving home health across the UK.
Set the industry standard for sustainability by achieving EcoVadis Platinum status.
Aico is a brand that combines 35 years of manufacturing heritage with a forward-thinking approach to technology. Aico remains the most reliable, supportive, and innovative partner in the safety and security sector.
Entry ID: 8843
